Thinklet

Gall's Law

“A complex system that works is invariably found to have evolved from a simple system that worked. A complex system designed from scratch never works and cannot be patched up to make it work. You have to start over with a working simple system.”

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Giving Feedback and Getting Feedback

The article provides an overview of fundamental ideas for giving and receiving feedback in the form of a mind map. If you find yourself in a feedback situation, it helps to briefly visualize this overview. This increases the value of the feedback conversation and takes no time at all.

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